The scene at the swim-up bar at the Mexican resort where Abbey Conner was pulled listless from the pool in January was full of young tourists last month when an attorney hired by Conner’s family showed up.
It wasn’t surprising. It was a typical scene at an all-inclusive five-star resort where foreigners from both sides of the equator flock to escape their cold winters.
But as he watched, the attorney noticed something disturbing.
“They serve alcoholic drinks with alcohol of bad quality and in great amounts, mixing different types of drinks,” he wrote in his native Spanish.
That single paragraph, buried near the end of a four-page report summarizing how 20-year-old Conner drowned within a couple hours of arriving at the Iberostar Hotel & Resorts’ Paraiso del Mar, offers a possible lead in the investigation into her death.
And it could shed light on the circumstances surrounding numerous reports from others who have told the Milwaukee Journal Sentinel they experienced sickness, blackouts and injuries after drinking at Iberostar and other resorts around Cancun and Playa del Carmen in recent months.
They told the Journal Sentinel they believe they were drugged or the alcohol may have been tainted. They questioned how they could fall into a stupor so quickly. And whether they had been targeted.
Was it robbery? In one case, two teenage brothers from Minnesota on vacation with their parents woke up covered in mud, with no shirts or shoes and their wallets and cellphones missing. They had gotten separated during the night. One had a severe rash all over his legs. Neither could remember what happened.
Sexual assault? One Wisconsin woman interviewed by the Journal Sentinel said she was assaulted while both she and her husband were unconscious — something supported by an exam done by her OB-GYN when she returned to Neenah. Her husband woke up with a broken hand — a “boxer’s break” that his doctor said likely resulted from hitting someone — but also no memory of what had happened.
Extortion? In at least three cases, travelers reported that local hospitals, part of the Hospiten chain, appeared to be gouging them, demanding large sums of cash. One man was told to take a cab to an ATM. The vacationers suspected Iberostar might be in cahoots with the medical company. The resort contracts with Hospiten and refers sick and injured guests to Hospiten’s facilities. Abbey Conner’s family paid about $17,000 to a small medical clinic south of Playa del Carmen and within several hours paid tens of thousands more to a hospital in Cancun, north of the resort, where Abbey and her brother were transferred.
It is impossible to know the scope of the problem, since many of the incidents go uninvestigated. In several cases, travelers told the Journal Sentinel that staffers at Iberostar resorts would not call the police and said the guests should take a cab to the police department if they wanted to file a report.
The U.S. Department of State tallies deaths of U.S. citizens in foreign countries, but doesn’t always have many details. The agency doesn’t track how often people are drugged or otherwise injured.
A search of the agency’s data shows nearly 300 U.S. citizens have drowned in Mexico in the last decade, 39 last year alone. The database doesn’t provide surrounding circumstances.
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