House Keeping: one of the most basic hotel amenities is disappearing due to Covid-19

Whether out of necessity due to staffing shortages, out of respect for social distancing, or perhaps just to save money, one of the primary amenities that sets a hotel apart from your home — daily housekeeping — is disappearing.

The days of returning to a wrinkle-free duvet are likely gone. Forget fresh towels, and accept that your trash might never get taken out during your stay.

The trend of no more daily housekeeping — while largely initiated by COVID-19 — has become the norm at many hotels. During the pandemic’s early days, when the transmission was more of a mystery, many hotels cut housekeeping services to reduce contact between strangers. But more than two years later, housekeeping still hasn’t returned.

Marriott’s policies vary by property, but housekeeping is usually offered only upon request, with all rooms cleaned automatically every sixth night. Hilton’s default is no more daily cleanings at most properties unless requested. Walt Disney World reduced service to light housekeeping every other day. That entails towel replacement and trash removal but doesn’t necessarily include services you might expect, like getting your bed made.

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