MEXICO CITY, (August 20, 2021).- Users in social networks reported failures in the Telcel and Telmex network services, which prevented them from using their data to navigate, make calls and connect to the Internet.
According to DownDetector, the rebound in intermittencies began around 7:30 am on Friday, August 20th.
Regarding Telcel, 71 percent of the reports indicated failures in mobile telephony, 25 percent in mobile internet and 4 percent in fixed internet.
As for Telmex, 60 percent indicated failures with its line, 36 percent with its Wi-Fi and 3 percent on the company’s website.
Users indicated that intermittences prevail in Jalisco and Mexico City mainly, but they also report failures from other Mexican states.
“Good morning. To report that in the town of Cansahcab, Yucatán, there is no Telcel service since Tuesday, it has been reported and they do not provide a solution,” said a user.
“@Telcel everything #Guadalajara stopped being #TerritorioTelcel or their networks are down … #CaidaDeTelcel #Telcel”. expressed another.
“Day 9 without the #internet of @telmex. When a company that provides such a basic service and fails to serve its users is a symptom of its decline,” added one more.
Through the accounts @ServicioTelcel and @TELMEXSoluciona, the companies instructed users who report network failures to contact them by direct message.
more recommended stories
These are the best cities to live in overseas around the world, according to expats (CDMX is # 3)
(INTERNATIONS).- Thousands of expats shared their.
Yucatan reconfirms why it is a travel trend for 2023
As part of the so-called “Travel.
Man found guilty of femicide in Umán, Yucatán
After evaluating the evidence provided by.
Understanding the Popularity of iGaming in Mexico
Igaming, if you’re not already familiar.
Mayor Zacarías Curi strengthens pet care with new Sterilization Campaign in Progreso, Yucatán
The municipality of Progreso continues to.
A cruise passenger went overboard and was seconds from death before being saved by the U.S. Coast Guard
The Carnival cruise ship passenger who went.
“Child sex tourism is a reality in Quintana Roo,” Morena Senator says
Morena Senator, Cecilia Sanchez exposed that.
Technological equipment was delivered to municipal police and the Christmas operation kicked off
With the objective of strengthening public.
45 percent complete: Maya Train Museum at Ateneo Peninsular
The work being carried out to.
Minimum wage in Mexico will increase by 2023
Business leaders from the Consejo Coordinador.