CANCÚN — Complaints and claims against Lifestyle Holidays
Vacation Club (LHVC) have affected the good image of Cancun, Novedades Quintana Roo newspaper reports.
Even though visitors allegedly have been scammed in the purchase of timeshares in other destinations, it is in this tourist pole of the Caribbean — in which this company also
operates through the hotels of the Oasis chain for three years — where tourists arrive and they are surprised that they apparently were scammed. According to some complaints, the company allegedly does not fulfill all the benefits that they promised after making tourists sign the contract under different tricks.
Complaints have accumulated in different Internet complaint portals, in http://www.ripoffreport.com there are 19 that have registered. The first complaint against LHVC dates from March 14, 2008, from a citizen of Phoenix, Arizona, United States.
The most recent one is dated June 16 of last year, published by a user from Texas, United States, and states: “Lifestyles Holidays Vacation Club (LHVC) is outside of Puerto Plata, Dominican Republic, but they are expanding and starting to go to other places like Cancun. Their representatives will make all kinds of promises of excellent rooms, Experience, food and VIP treatment, but they are all lies. We believed in their
promises and we got the opposite. They show you beautiful rooms, but you do not have the guarantee that you will get one like that. They make you pay for everything, and they end up costing you thousands of dollars! They are swindling many people without money and, since they are outside the Dominican Republic, it is very difficult to undertake
legal actions. Do yourself a favor and book anywhere else like
expedia.com or Airbnb.com (with excellent rooms at excellent prices) in place to go through them. Actually, it’s a scam just to get money from the people who end up paying more for their trip.”
There is also another website, https://www.denuncioestafa.com, created by
the Spaniard Alberto Mondragón, who also receives complaints of all kinds, and this site has published several against the company.
It also alerts buyers of timeshare memberships not to buy “with the holiday society Lifestyle Holidays Vacation Club, sister of Royal Holiday Club, both sell weeks or memberships in the
Dominican Republic, Mexico and Ecuador.”
The so-called “Lifestyle Holidays Vacation Club Research Group”on July 10, 2014 issued a statement where it warns and makes a series of recommendations to travelers about possible scams.
However, those who have contacted the company to resolve
some situation related to an alleged scam where LHVC is involved, are cautioned that they signed a clause in the club regulations stipulating that if you speak badly of the company in public, on the internet or to other partners, “our legal department will take action on the matter and you will have problems and legal actions. ”
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