Mexico’s Profeco consumer agency goes after airlines for fees on first checked bag on US, Canada flights.
New regulations designed to protect airline travelers prohibit charging for the first checked bag and require airlines to provide compensation for flight delays.
Profeco also accused the five airlines of dishonest publicity, discrimination, abusive wording in contracts and “other practices that violate the rights of passengers.”
Two more airlines are currently on Profeco’s radar for the baggage fees. Agency chief Rafael Ochoa Morales said the cases of United and American will be resolved in the next few days.
The regulations allow checked baggage up to 25 kilograms without charge on domestic and international flights originating within Mexico, although international rules say otherwise.
The airlines, which have only recently introduced the baggage fees, say they are necessary to avoid fare increases.
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