Photo: noticieros.televisa.com
Mexico’s Chamber of Deputies has voted in favor of punishing airlines to the benefit of passengers when the latter suffer inconvenience due to flight delays and cancellations. While approved by the lower house of Congress, the landmark new law must still be approved by the Senate, mexiconewsdaily.com reports.
Under the aggressive new measure, when flights are delayed from one to four hours through the fault of an airline it will have to pay for passengers’ meals and grant them compensation or a discount on a future flight of no less than 7.5% of the original ticket price.
If the delay is more than four hours the flight is to be considered cancelled and the airline must reimburse the full airfare and give customers compensation of no less than 25% of the original ticket price.
In this last scenario the airline will also have to provide substitute transportation on its first available flight.
If a passenger has to wait overnight for that flight the airline will have to provide passengers with access to telephone and internet connections, meals, lodging and ground transportation.
If the replacement flight lands at a destination different from that of the original flight, the airline must transport passengers by the fastest means available to the original destination.
In a different scenario, if flight schedules or anything else change, the airline is obliged to inform its passengers as soon as possible by any means available — by phone, email or text message — at least 24 hours before takeoff.
The regulations also stipulate that passengers who purchase a round-trip ticket but miss, for any reason, the flight’s first leg, they will be able to ask for a reimbursement of the price of the return flight without incurring a penalty. Under current regulations, passengers lose both flights.
Disabled passengers also get a break. No fees can be charged for the use of wheelchairs or walking aids during flights.
The proposed regulations must yet be voted on by the Senate to become law.
Source: mexiconewsdaily.com
Comments
more recommended stories
Mérida and San Francisco outline projects to multiply the areas of opportunity“As a Municipality, we work in.
On the issue of the Cuban doctors in Mexico, AMLO literally said: “Conservatives go to hell!”Andrés Manuel López Obrador, president of.
Yucatan and Campeche, the states with the highest honey production in MexicoWithin the framework of World Bee.
Is Yucatan ‘running out’ of priests?“In Yucatan there are around 150.
AMLO meets privately with the owner of CalicaPresident Andrés Manuel López Obrador held.
Playa del Carmen “suffers” the massive arrival of sargassumThe massive arrival of sargassum on.
IPN student reported missing in Mexico CityMexico City authorities have searched for.
Tropical waves and possible hurricanes are approaching Mexican territory (CONAGUA)Significant rains are forecast over the.
Owner of a school in Monterrey arrested for placing video cameras in the girls’ bathroomA 73-year-old man who owns a.
Massacre in Celaya hotel leaves 11 dead and four injured; GuanajuatoEleven people dead and at least.
It also stipulates that all standard coach tickets must include one piece of 50 lb checked luggage free. Even if you are flying to the US and they charge you, you can get refunded for the fees you pay leaving the US by lodging a complaint with Profeco.