CANCUN — Dozens of people have been defrauded with trips to the Mexican Caribbean.
The Federal Consumer Protection Agency (Profeco) issued an alert against 15 ghost agencies for offering trips to the Mexican Caribbean that ended with defrauded clients.
Profeco authorities say that during the summer months, these ghost agencies have defrauded people in trips that range from 15,000 peso to 90,000 peso ($830 to $5,000 USD), offering direct travel to nonexistent Cancun and Riviera Maya destinations.
They are warning consumers to be aware of fraudulent online travel agencies. The federal organization says that approximately 65 percent of travelers to the Cancun – Riviera Maya area book their trip online. This high level of online reservations increases the risk of travelers falling into the hands of these fraudulent travel agencies.
Hotel Association advisor, Alejandro Alvarado Muro, notes that tighter rules need to be applied. He says that the hotel sector has the full support of the Mexican Association of Travel Agencies to rectify this problem.
State Congress is in the process of approving new laws that offer better monitoring and tighter regulations to help control this level of fraudulent activity, adding stricter legislation for travel agencies.
Alvarado Muro says that these agencies have the potential to cause “serious damage” to the Mexican Caribbean and that “these agencies are trying very hard to be formal vacation clubs, but they are neither vacation clubs or timeshares, so they try to combine the two and call themselves a travel agency. These ghost agencies generate a bad image, so it is urgent to legislate on travel agencies”.
The state of Quintana Roo comes in second nationally for the number of tourist complaints concerning services and products. Ernesto Némer Alvarez, head of Profeco, says that nationally, they currently have about 7,000 complaints to deal with.
He adds that most of the complaints received include timeshares, restaurants, entertainment centers, travel agencies and car rentals. The largest reason for the complaints range from lack of proper pricing to mandatory tipping, exclusion policies in restaurants and breach of promotions.
Other states with high tourist complaints include Mexico City, Baja California, Guerrero and Michocan, all of which have high hotel infrastructure.
more recommended stories
Cold front No. 4 is heading to the Yucatan Peninsula
Cold front No. 4, which today.
AMLO hopes to raise 50 billion pesos with the extinction of trusts
President Andrés Manuel López Obrador assured.
140 cases of dengue registered in Yucatan so far in 2020
“There are 140 cases of dengue.
Hugs and not bullets not working for AMLO – narco shooting leaves 11 dead in Guanajuato.
Preliminary versions from the authorities, say.
FONATUR ensures the preservation of Merida’s Cuxtal Ecological Reserve
With an investment of 278 million.
Dos Bocas, a “masterpiece” of the Secretariat of Energy destined to failure
Experts worldwide have stated that the.
Will corrupt Mexican ex-presidents ever face justice?
In a climate of mounting tension,.
Man accused of robbery with violence in Mérida, finally arrested in Campeche
For the crime of qualified robbery.
Yucatecan politician Cecilia Patrón Laviada reveals her aspirations to become mayor of Mérida
The federal representative and president of.
Donald Trump’s taxes out in the open – A record of a lousy businessman.
The New York Times obtained Donald.