The Yucatan Times conducted an exclusive interview with Marisol Herrera González, General Manager of Mesón de la Luna Hotel & Spa, a hotel located right across the street from one of the most modern and important hospitals in Merida, Star Médica Hospital, and two blocks away from recognized Regional High Specialty Hospital (Hospital Regional de Alta Especialidad), making it most certainly the best choice for people coming to Mérida for medical affairs.
The hotel has all kind of services nearby, pharmacies, banks, clinics, clinical laboratories, convenience stores, and Mérida’s largest and most exclusive Altabrisa shopping mall is just 3 minutes walking from Mesón de la Luna,
The hotel has adapted rooms and public areas in order to provide guests with limited mobility or recovering from a surgery, with a comfortable and pleasant stay.
TYT: What is the percentage of hotel guests staying at Mesón de la Luna for medical reasons?
The percentage of guests staying for medical reasons is about 20% of our hotel occupancy.
TYT: How has Hotel Meson de la Luna benefited from “Medical Tourism”?
The national and international medical tourism has a dynamic effect, not only for hotels but for all tourist related services.
This segment has positively impacted the occupancy rate of our hotel, with visitors from other Mexican states, and nearby countries such as the United States and Belize, many times these become extended stays due to medical purposes.
The fact of having medical tourists continously in our premises, has turned our staff very sensitive and we have become part of many family stories, touching experiences of visitors that come to Merida for a surgery or treatment, and when they start to see positive results, they immediately relate those results with our hotel and our staff, which is very gratifying.
TYT: The hotel’s strategic location places it as a leader in lodging for medical tourism. What can you tell us about that?
Meson de la Luna, is located north of the city, in the zone known as Altabrisa, an upscale area of Mérida.
Our hotel is located right across the street from one of the most modern and important hospitals in Merida, Star Médica Hospital, and two blocks away from renowned Regional High Specialty Hospital (Hospital Regional de Alta Especialidad).
Just stepping outside the front door, our guests can find pharmacies, banks, clinics, clinical laboratories, as well as tourist and shopping attractions, making it an ideal choice for medical-purpose stays.
Our strategic location positions our hotel as the perfect option for any person seeking medical care in Yucatan. Besides, we have an ADO bus terminal just a hundred feet away from the hotel, so you can plan trips to archaeological sites and beaches.
TYT: What are the competitive advantages offered by the hotel?
In addition to the privileged strategic location, one of our most important competitive advantages is the fact that our facility was built keeping in mind the needs of people who require more rest and specialized care when they come to Mérida for medical purposes.
Our hotel features more spacious rooms in our “New Moon” tower, where we have an elevator big enough to fit a stretcher, in order to facilitate access to our customers who can’t stand up or walk after a surgery, and require to be transported from the medical facility to their hotel room, we have wider aisles space and bigger spaces within our rooms.
TYT: What are the benefits that “medical tourists” have when staying in Meson de la Luna?
As I said before, we offer rooms designed for the comfort of guests with disabilities or special medical requirements.
Both the room and the bathroom have an easy access door for wheelchair, with accessories and equipment needed to provide better mobility, as they are more spacious than any other standard hotel room in Mérida.
• Wide aisles
• 2 double beds (hospital bed in some rooms)
• Hand held shower head
• Special handles in the bathroom
• Height basin to meet the needs of the host
• Seat Bath
• Special toilet seat
• Option to bed and hospital equipment upon request (extra cost)
• Ramps for easy access.
• Hospital size elevator for stretchers
TYT: How can people contact the hotel to make a reservation or request information?
- Anybody can go to our website: www.mesondelaluna.com.mx
- Send us an email to: firstname.lastname@example.org
- Or by phone at Tel: (999) 930 69 99
TYT: What would be the message of Meson de la Luna to all people visiting Merida for Medical Tourism?
The city of Mérida, Yucatan, is currently offering high quality medical infrastructure options for visitors, and Meson de la Luna Hotel is precisely part of that infrastructure, featuring well trained staff and a friendly and warm atmosphere that will make you feel at home.
Our infrastructure and great location in the “hospital zone” place us above the competition by far.
We want you to remember your trip not only as a successful medical visit; but also as a one of a kind traveling experience in a beautiful cultural destination, a state rich in gastronomy and history, but more than anything else, we want you to remember the warmth and hospitality that characterize the people of Yucatan, and the staff at Meson de la Luna.
Bottom line is, Mesón de la Luna Hotel & Spa provides the best lodging option for medical tourism in Merida without a doubt. Come and stay with us, and see for yourself.
Interview by Alejandro Azcárate for The Yucatan Times
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