MERIDA – Friday December 8 was the first month anniversary of the Civil Aviation Law, which guarantees the compensation to travelers for delays and cancellations of their flights. Since then, at the Merida Airport, 68 victims have appealed to the Federal Consumer Protection Agency to demand compensation.
According to the Federal Consumer Attorney (Profeco), the number of complaints reported to the agency has tripled since the entry of that law; the previous month to the approval of the law there were 23 complaints.
The authorities could not specify the amount of the fines applied to the airlines in Yucatan because there are no details by air terminal, but at the national level, the fines total $22.4 million pesos.
When the delay is from two to four hours, a discount for compensation not less than 7.5% of the ticket price should be applied, but when the delay is greater than four hours, the airline should offer discounts for flights at a later date to the destination contracted and / or food and beverages, plus indemnify according to the cancellation terms of the flight.
In case of cancellation, substitution must be offered on the first available flight, the airline must also cover lodging (includes transportation airport-hotel-airport), reintegration of the ticket amount, minimum compensation of 25% and transportation of passengers on the later date they agree.
Unlike the Campeche Airport, the Manuel Cresencio Rejón International Airport in Merida registers a low incidence in delays in flights caused by diverse reasons; during the last eight months, seven thousand and 115 operations were on time, the percentage of delay was 10%, of which 19 delays were in relation to airlines, 602 caused by meteorological phenomena, 109 for air traffic control applications and 1 as required by the authorities, according to data from the Ministry of Communications and Transportation, SCT, Directorate of Civil Aeronautics.
more recommended stories
Logos Hope: world’s largest floating bookstore conquers Progreso, Yucatán
A large number of people have.
North American companies see investment opportunities in Yucatan
As of June 25, Courtney Beale.
Lobster production declines in the coast of Yucatán
Three weeks after the lobster harvest.
X’ocen: a rural community where Maya ancestral ceremonies still very much alive
X’ocen is a pre-Hispanic sanctuary, and.
Oil auctions in Mexico postponed until February
According to REUTERS, Mexican oil auctions.
Zapatista rebels reject meeting with López Obrador
Mexico’s leftist President-elect Andres Manuel Lopez.
Municipal crews work 24/7 to keep sargassum off the beach in Cancun
“The cleaning works carried out since.
Yucatecan enterpreneurs seek to strengthen local productivity with “Tech Day”
In order to strengthen partnerships, and.
Catalog highlights relevance of the flower in Mexican Culture
The flower, addressed as a substantive.
19th edition of the International Jazz Festival of Campeche features world-class artists
Campeche will present its International Jazz.