For 150 passengers stranded for 13 hours in the airport at Tuxtla Gutiérrez, Chiapas, there was no compensation from Interjet for the delay: it was the weather’s fault.
Passengers report that Interjet agents initially announced a 20-minute delay for flight 2606, scheduled to leave at 8:55 pm for Mexico City, but still the plane didn’t appear.
Then they were advised that a flight was being redirected from Mérida to pick them up. But later passengers were told that didn’t work out because the pilots were tired and had gone directly to Mexico City instead.
It wasn’t until 1:00am that agents said their flight had been canceled and their departure had been rescheduled for 7:50 in the morning.
In the end, they didn’t leave until 10:15 after most of the passengers had spent at least 13 hours in the airport.
New regulations governing airlines’ customer service came into effect this week, but as Interjet told passengers yesterday, there would be no compensation because bad weather was to blame.
more recommended stories
Maya Train would tirigger tourism activity in Quintana Roo, Campeche, Tabasco and Chiapas
Campeche has started to reactivate its.
22 year-old American tourist commits suicide in Cancun
A 22-year-old American tourist, allegedly took.
Eight Mexican Wolf pups were born in captivity, and they already have a name
The eight Mexican wolf pups born.
Municipal Police “shields” Valladolid during the summer holidays
The downtown area of Valladolid is.
Logos Hope: world’s largest floating bookstore conquers Progreso, Yucatán
A large number of people have.
North American companies see investment opportunities in Yucatan
As of June 25, Courtney Beale.
Lobster production declines in the coast of Yucatán
Three weeks after the lobster harvest.
X’ocen: a rural community where Maya ancestral ceremonies still very much alive
X’ocen is a pre-Hispanic sanctuary, and.
Oil auctions in Mexico postponed until February
According to REUTERS, Mexican oil auctions.
Zapatista rebels reject meeting with López Obrador
Mexico’s leftist President-elect Andres Manuel Lopez.