Published On: Tue, Mar 8th, 2016

Uber debuts service on Merida streets this week

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Uber, a multinational online taxi dispatch company, will start operating in six more major Mexican cities, including Mérida, Yucatán,  said Luis de Uriarte, spokesman of Uber Mexico.

For confidentiality reasons, Uber did not reveal the number of associates that started providing the service Tuesday March 8th, in the city of Mérida, Yucatán; but he declared that none of these drivers are “pirates”.

Luis de Uriarte officially announced that the subscribed drivers and vehicles that went through a strict selection process by observing quality standards, have started to provide the service today. “This is a private service delivered by a qualified private driver who owns an approved vehicle to a private passenger who requires secure means of transportation”, he said.

Uriarte stated that Uber currently operates in Mexico City, Toluca, León, Puebla, Querétaro, Tijuana, Monterrey and Guadalajara. The service became available in Mérida, Hermosillo, Mexicali, San Luis Potosí, Aguascalientes and Cuernavaca today.

“Uber does not provide a public service, it facilitates transportation through a technological app that people can download to their mobile devices.  As part of Uber launching campaign, users that make the higher number of recommendations will have the opportunity to win a full year of free transportation”, de Uriarte continued.

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Luis de Uriarte (Photo: yucatan.com.mx)

In a press release, Uber executives said they are excited to offer, starting today, safe and reliable travel for enjoyment every corner of the cities already mentioned.

This is the first time in its history that Uber launches that many cities simultaneously as an example of commitment to offer another mobility option accessible to people in these communities.

Uber says it brings the best of technology, providing a safe and reliable travel. When applying for a trip through the application, users can expect the vehicle to arrive safely at its destination. In addition, users and drivers are fully identified on the platform and the route is monitored by GPS from the beginning to the end of the trip. Also, users can share their trip’s data with a family member or friend, with the possibility to follow the route from their mobile phones.

Before being activated on the platform, associated Uber drivers go through a selection process that verifies the technical documentation and the mechanical condition of their vehicle.

How to use uber (Photo: Google)

How to use uber (Photo: Google)

How to use Uber in 12 easy steps

1.- Visit the Uber website. Uber is a company that allows you to reserve a personal driver in any of the cities that Uber operates in. These drivers do not work specifically for Uber, but pay a percentage to Uber so that they get listed.
2.- Click the Sign Up link. You will be asked to create an account. Uber will need your name, mobile number, email, language, and billing information. As promo code, you can use one from a friend who is already a uber user which will provide both of you with a credit. If you cannot obtain a promo code from a friend, you can visit uber’s site for a promo code. You need a valid credit card or PayPal account to use the Uber service.
3.- Read the terms and conditions. Make sure that you are OK with Uber’s terms and privacy policy before continuing on with the service.
4.- Click the Sign Up button. Your account will be created and you will be sent an email confirming the creation of the account. You’re ready to start using the Uber service.
5.- Download the app. The Uber app is available for free from the Apple App Store, the Google Play Store
6.- Sign in. Once you’ve downloaded the Uber app, you will need to sign in the first time that you run it. Log in with the username and password that you signed up with.
7.- Choose your vehicle type. There are up to five types of vehicle services for Uber, depending on the city you are in. Use the slider at the bottom of the app to set your vehicle preference.
8.- Mark your location. Once you’ve chosen your vehicle type, mark your position on the map with a pin. This pin represents where the driver will be expecting to pick you up. You can also manually type in the pickup location. Once your location is set, tap the “Set Pickup Location” button.
9.- Wait in front of your exact street address for your ride. Do not go back in if your car is coming and do not walk to an alternate location as your driver will not know where you are and will lose valuable time (yours) searching for you. You will be given an estimation on how long your car will take to show up. If there was no car available, try again in a few minutes, as a driver may have dropped their passengers off and become available.
10.- Know the rates. Uber charges are based on a combination of time and distance. If the car is travelling under 11 mph (18 km/h), you will be charged by the minute, and if you are travelling over 11 mph (18 km/h), you will be charged by the mile. You will also have to pay a base rate, that varies by location.
11.- Don’t pay in cash. All fare payments are handled automatically by the Uber service and your credit card on file. If using the TAXI service, you can select the amount to be tipped through your Uber Payment Settings
12.- Get a car through the website or via SMS. If you don’t have access to the Uber app, you can request a car through the Uber mobile site or by texting your pickup address and city to UBR222.
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As part of the service, at the end of the ride, user rates the driver; and driver rates the user. (Photo: yucatan.com.mx)

Rate your driver / rate your passenger

As part of the service, at the end of the ride, user rates the driver; and driver rates the user.

As a user, you must be aware that a 4 star rating or smaller will damage your driver and make fewer drivers available the next time you call. Uber only recognizes a 5 star rating as a positive one. Any number less than 5 may harm your driver’s service. Only the best drivers remain active on the platform and that is why the average score of drivers partners in Mexico is 4.7 stars out of five.

A recent survey among users of Uber in Mexico found that 83% of them have more than one vehicle at home; thanks to Uber, now 43% of them are willing to leave them in “casa”. This means fewer vehicles on the streets, helping more people to move around their cities. All with the touch of a button.

According to figures from the International Labour Organization, Mexico will end 2016 with 2.4 million unemployed. In this context, Uber is new alternative for people who need a flexible and safe source of income, that may not be interested or able to have a full time job, or may be encountered in the midst of a transition in their working lives.

Source: http://yucatan.com.mx/

Mexico Travel Care




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